Frequently Asked Questions

We specialize in B2B interior design across diverse commercial sectors including corporate offices, retail stores, restaurants and hospitality venues, event spaces, exhibition stands, and pop-up installations. Our team has experience working with businesses of all sizes, from startups to large corporations, across Australia.

Yes, we work with clients throughout Australia. While we're based in major metropolitan areas, we regularly take on projects in regional locations and can adapt our service delivery to accommodate different geographical requirements and project logistics.

Project timelines vary depending on scope and complexity. Small office redesigns may take 6-8 weeks, while large-scale corporate projects can require 3-6 months. We provide detailed project timelines during initial consultations and work closely with clients to accommodate business operational requirements and deadlines.

During our initial consultation, we conduct a comprehensive assessment of your space, business objectives, and design requirements. This includes understanding your brand identity, workflow needs, budget parameters, and timeline expectations. We also discuss functional requirements, compliance considerations, and any specific challenges or opportunities we identify.

Absolutely. We often integrate existing furniture and fixtures that are in good condition and align with the design vision. This approach can help reduce costs while maintaining elements that have sentimental or practical value. We'll assess each piece during our space evaluation and recommend which items to keep, refurbish, or replace.

We assist with permit applications and ensure our designs comply with relevant building codes and regulations. However, the responsibility for obtaining final permits typically rests with your contractor or project manager. We provide all necessary documentation and technical drawings to support the permit application process.

Design costs vary significantly based on project scope, space size, complexity, and level of service required. We offer different service packages from design consultation to full-service project management. During our initial consultation, we'll provide a detailed proposal outlining costs based on your specific requirements and budget parameters.

Our design fees typically include space planning, concept development, detailed design drawings, material and furniture specifications, color schemes, lighting plans, and project coordination. Additional services like 3D renderings, project management, or procurement services are available as add-ons depending on your needs.

Yes, we pride ourselves on creating exceptional designs within various budget constraints. We'll work with you to prioritize elements that deliver the greatest impact for your investment. Our experience allows us to suggest cost-effective alternatives and phased implementation strategies when budgets are tight.

We provide transparent pricing with detailed breakdowns of all costs upfront. Any potential additional costs due to scope changes or unforeseen circumstances are discussed and approved before proceeding. We believe in clear communication about all project expenses to avoid surprises.

Yes, we offer 3D renderings and visualizations to help you visualize the proposed design before implementation. These detailed renderings show lighting, materials, furniture placement, and overall aesthetic, making it easier to make informed decisions and adjustments before construction begins.

Absolutely. We offer comprehensive procurement services including furniture selection, ordering, delivery coordination, and installation oversight. We work with trusted suppliers and contractors to ensure quality products are delivered on time and installed correctly according to our design specifications.

Yes, sustainability is a core consideration in our design approach. We prioritize eco-friendly materials, energy-efficient lighting solutions, sustainable furniture options, and designs that promote longevity and adaptability. We can also help you achieve green building certifications if that's a business objective.

Definitely. We excel at translating brand identity into physical space design. We'll work closely with your brand guidelines, incorporating colors, logos, messaging, and aesthetic elements that reinforce your brand identity while creating a functional and appealing environment for employees and customers.

Yes, we understand that business continuity is crucial. We can schedule work during off-hours, weekends, or in phases to minimize disruption to your operations. Our team is experienced in working within occupied spaces and can coordinate with your team to ensure minimal impact on daily business activities.

While we strive to meet all deadlines, sometimes delays occur due to permit issues, material availability, or unforeseen site conditions. We maintain open communication about any potential delays and work proactively to minimize their impact. We'll always discuss revised timelines and any implications with you immediately.

Yes, we provide ongoing support after project completion. This includes addressing any issues that arise, assistance with warranty claims, guidance on maintenance and care, and consultation for future modifications or expansions. We believe in building long-term relationships with our clients.

We can accommodate urgent projects depending on our current workload and the scope of work required. Fast-track projects may require additional resources and could impact cost, but we'll work with you to find solutions that meet your timeline needs while maintaining our quality standards.

Your involvement level can be tailored to your preferences and availability. Some clients prefer regular check-ins and collaborative decision-making, while others prefer to provide initial requirements and review progress at key milestones. We'll establish a communication schedule that works for your team and project needs.

Design is collaborative, and revisions are a normal part of the process. We include revision rounds in our service packages and encourage open feedback. If initial concepts don't meet your expectations, we'll work together to understand your concerns and develop alternative approaches that better align with your vision.

Yes, we collaborate effectively with your existing contractors, vendors, and team members. We can also recommend trusted professionals from our network if needed. Clear communication and coordination with all project stakeholders is essential for successful outcomes, and we take an active role in facilitating this collaboration.

We respect client confidentiality and are happy to sign non-disclosure agreements when required. All project information, business details, and proprietary information shared with us is kept strictly confidential. We also clearly define intellectual property ownership in our service agreements to protect both parties' interests.