Terms and Conditions

1. Acceptance of Terms

By accessing our website at https://spinjoo.com (the "Website"), engaging our services, or entering into a service agreement with Spinjoo Design ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services or the Website.

2. Services Description

Spinjoo Design provides professional B2B interior design services including but not limited to:

• Corporate interior design and space planning
• Event space design and styling
• Retail and commercial design solutions
• Hospitality and venue interior design
• Pop-up and exhibition stand design
• Design consultation and project management

Specific services will be detailed in individual project agreements and proposals.

3. Service Agreements and Project Scope

3.1 Project Proposals

All projects begin with a detailed proposal outlining scope, timeline, deliverables, and fees. Projects commence only upon written acceptance of the proposal and execution of a service agreement.

3.2 Scope Changes

Any changes to the agreed project scope must be documented in writing and may result in additional fees and timeline adjustments. We will provide written estimates for scope changes before proceeding.

3.3 Client Responsibilities

Clients are responsible for:

• Providing accurate project information and requirements
• Timely approval of design concepts and materials
• Site access and coordination with building management
• Obtaining necessary permits and approvals
• Payment according to agreed terms

4. Fees and Payment Terms

4.1 Fee Structure

Fees are based on project scope, complexity, and timeline as outlined in individual proposals. Fee structures may include fixed project fees, hourly rates, or percentage-based pricing depending on the nature of services.

4.2 Payment Schedule

Unless otherwise specified, payments are typically structured as follows:

• Initial payment upon project commencement
• Progress payments aligned with project milestones
• Final payment upon project completion

4.3 Late Payments

Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law. We reserve the right to suspend services for overdue accounts.

4.4 Additional Costs

Unless specified otherwise, travel expenses, permits, specialist consultants, and materials are additional to design fees and will be charged at cost plus a handling fee.

5. Intellectual Property Rights

5.1 Design Ownership

Design concepts, drawings, specifications, and other creative works remain the intellectual property of Spinjoo Design until full payment is received. Upon full payment, clients receive a license to use the designs for the specified project.

5.2 Usage Rights

Clients may not reproduce, distribute, or modify design documents without written permission. Designs are licensed for the specific project only and may not be used for other locations or projects without additional licensing agreements.

5.3 Portfolio Rights

We reserve the right to photograph completed projects and use images for marketing and portfolio purposes unless specifically restricted by written agreement.

6. Project Timeline and Delivery

6.1 Timeline Estimates

Project timelines are estimates based on the information available at the time of proposal. Actual timelines may vary due to factors including client approvals, permit processing, material availability, and unforeseen circumstances.

6.2 Delays

We are not liable for delays caused by factors beyond our reasonable control, including but not limited to client delays in approvals, changes in project scope, permit delays, or force majeure events.

7. Warranty and Liability

7.1 Design Warranty

We warrant that our design services will be performed with professional skill and care consistent with industry standards. We will correct any errors in our work at no additional charge when brought to our attention within 30 days of project completion.

7.2 Limitation of Liability

Our liability for any claims arising from our services is limited to the total fees paid for the specific project. We are not liable for indirect, consequential, or punitive damages.

7.3 Third-Party Work

We are not responsible for the work, products, or services of contractors, suppliers, or other third parties engaged by the client or recommended by us.

8. Termination

8.1 Termination by Client

Clients may terminate projects at any time with written notice. Fees for work completed to the termination date are due immediately, along with any costs incurred on the client's behalf.

8.2 Termination by Company

We may terminate projects for non-payment, breach of agreement, or other material default with written notice. Upon termination, we retain rights to all work products until full payment is received.

9. Confidentiality

We will maintain the confidentiality of client information and proprietary business information disclosed during the course of our engagement. This obligation continues after project completion unless information becomes publicly available through no fault of our own.

10. Insurance and Indemnification

10.1 Professional Insurance

We maintain professional indemnity insurance appropriate to our business activities. Certificate of insurance available upon request.

10.2 Client Indemnification

Clients agree to indemnify us against claims arising from their use of our designs, modifications made without our involvement, or decisions made contrary to our professional recommendations.

11. Dispute Resolution

11.1 Negotiation

Disputes will first be addressed through good faith negotiation between the parties.

11.2 Mediation and Arbitration

If negotiation fails, disputes may be resolved through mediation or arbitration as specified in individual service agreements, conducted under Australian Commercial Arbitration Rules.

12. Governing Law

These terms are governed by the laws of Australia and the jurisdiction where services are performed. Any legal proceedings will be conducted in the appropriate Australian courts.

13. Website Use

13.1 Permitted Use

Our website is intended for informational purposes and to facilitate business communications. Users may not use the website for any unlawful purpose or in any way that could damage or impair the website's functionality.

13.2 Content Accuracy

While we strive for accuracy, website content is subject to change without notice. We do not warrant the completeness or accuracy of website information.

14. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to our privacy practices as described in our Privacy Policy.

15. Force Majeure

We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, labor disputes, or other force majeure events.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These terms, together with individual service agreements and our Privacy Policy, constitute the entire agreement between parties and supersede all prior understandings or agreements.

18. Modifications

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the effective date. Continued use of our services constitutes acceptance of modified terms.

19. Contact Information

Questions about these Terms and Conditions should be directed to: